Shipping policy
At Rigged Australia, we aim to process and dispatch all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Please note that processing times may increase during product launches, promotions, holidays, or high-volume periods.
Shipping Times
Estimated delivery times:
- Victoria: 1–4 business days
- Interstate Australia: 3–8 business days
Shipping timeframes are estimates only and may vary depending on your location and the courier network.
Shipping Costs
We offer:
- Flat rate shipping Australia-wide: $11.95 AUD
- Free standard shipping on orders over $120 AUD
Shipping costs are calculated at checkout.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are entered correctly at checkout.
Rigged Australia is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect address information provided by the customer.
Lost or Delayed Parcels
Once an order has been dispatched, delivery is handled by the courier service.
If your parcel is significantly delayed or appears lost, please contact us and we will assist where possible.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos and video of the damaged item
- Photos of the packaging
We will review the issue and provide a suitable resolution where appropriate.
International Shipping
We currently ship within Australia only.
Contact
For any shipping enquiries, please contact: